Mental health · Addiction · Stigma

Beyond the Labels

The stigma around mental health and addiction.

8 minute read

A woman standing with quiet confidence among people in a busy London setting

Labels can be useful. They can give a name to something we have struggled to understand, help us find the right support and remind us that other people have experienced something similar. But a label can also become the only thing that other people see.

Someone stops being a colleague, parent, friend or neighbour and becomes “an addict”, “an alcoholic”, “depressed”, “unstable” or “difficult”. A whole person, with a history, relationships, strengths, fears and hopes, is reduced to one part of their experience.

Stigma does not only hurt feelings. It can shape whether somebody speaks honestly, whether they are believed, how they are treated and how long they wait before asking for help.

The person behind the description

A label can explain something without defining everything

A diagnosis or an understanding of addiction can bring relief. For some people, it is the first time their experiences begin to make sense. It can open the door to treatment, counselling, peer support and language for feelings that previously seemed impossible to explain.

The difficulty begins when the label is treated as the person's full identity. We might assume we already know what they are like, what they are capable of or why they behave as they do. We may stop being curious because we think the label has answered every question.

Two people can live with the same diagnosis and experience it very differently. Two people can develop a dependency on the same substance for completely different reasons. Their support needs will not automatically be the same, and neither will their recovery.

The label may describe part of what is happening. It does not tell us the whole story.

When difficulties overlap

Mental health and addiction carry different versions of the same shame

Mental health difficulties are often judged as weakness, overreaction or a lack of resilience. Addiction may be judged as selfishness, poor choices or a failure of willpower. When somebody experiences both, they can be caught between two forms of stigma at once.

Their distress may be dismissed because of their substance use. Their substance use may be condemned without anyone asking what pain, trauma, anxiety, loneliness or overwhelm sits underneath it.

They may be told to sort out their mental health before receiving addiction support, while being told to stop using before their mental health can be addressed. This separation can leave people feeling that they are too complicated for help.

In reality, mental health and addiction often affect one another. Support works better when it sees the relationship between them rather than forcing someone to divide their life into acceptable and unacceptable parts.

When outside judgement moves inward

Stigma can become an internal voice

Stigma does not always arrive as an obvious insult. It can appear in jokes, silences, lowered expectations, suspicious looks or the change in somebody's tone once they learn about a person's history. Over time, these experiences can become something the person begins saying to themselves.

“I should be able to cope.” “Nobody will trust me.” “People like me do not get better.” “If I tell the truth, I will be judged.”

This is often called self-stigma, but that does not mean the person created it. It can grow from repeated messages about who is deserving of compassion and who is expected to simply pull themselves together.

Shame thrives in secrecy. The more somebody believes they will be rejected, blamed or treated differently, the more likely they may be to hide what is happening. That secrecy can allow both mental health difficulties and addictive patterns to become more established.

The risk involved in being honest

The fear of judgement can delay asking for help

Reaching out is often described as though it is one simple decision. In reality, somebody may spend weeks, months or years moving towards and away from it. They may rehearse what to say, minimise what is happening or wait for a crisis that feels serious enough to justify support.

A person worried about their drinking may fear being seen as an unfit parent. Someone experiencing intrusive thoughts may worry that the thoughts say something terrible about their character. A professional may fear that disclosing depression or drug use will change how colleagues see their competence. A man who has learned to value self-reliance may not know how to admit that he is frightened or overwhelmed.

These fears are not always imagined. People do experience discrimination and judgement. Telling them simply to be more open can overlook the courage and risk involved. What makes honesty more possible is knowing that it will be met with care, appropriate boundaries and respect.

A woman pausing thoughtfully with her hand on the door of a welcoming support room
Asking for help can feel like a risk when somebody expects judgement.

Words create an atmosphere

Language shapes the space around a person

Words are not the whole answer, but they matter. Language can close a conversation or create enough safety for one to begin.

Terms such as “junkie”, “attention-seeking”, “crazy”, “clean” and “dirty” carry moral judgement. Even phrases that sound ordinary, such as “they chose this” or “they are not helping themselves”, can erase how fear, trauma, dependence and mental health affect a person's choices.

Person-first language can help: a person experiencing addiction, someone living with depression, a person who has returned to use. This does not need to become stiff or unnatural. It is simply a reminder that the person comes before the difficulty.

The most respectful language is also guided by the individual. Some people identify strongly with particular recovery terms, while others do not. Asking how somebody describes their own experience is more person-centred than deciding for them.

Understanding and accountability

Compassion does not remove responsibility

One fear about challenging stigma is that understanding will become an excuse. But compassion and accountability are not opposites.

We can recognise that somebody's behaviour has affected other people while also understanding the distress or unmet need beneath it.

We can maintain boundaries without humiliating them. We can be honest about consequences without treating those consequences as proof that they are a bad person.

Shame says, “This is who you are.” Accountability says, “This is what happened, this is the impact, and something needs to change.”

Two adults having an equal and attentive conversation in a warm community setting
Respectful conversation makes room for honesty without reducing anybody to a problem.

Listening without assumptions

Being heard can begin to loosen shame

A supportive conversation does not require perfect words or professional knowledge. It begins with listening to understand rather than listening for evidence that confirms an assumption.

It may sound like, “I have noticed things seem difficult at the moment. How are you really doing?” Or, “You do not have to explain this perfectly. I am listening.” If addiction is part of the picture, curiosity can be more useful than accusation: “What does using change for you in the moment?”

Listening does not mean agreeing with every action or taking responsibility for fixing somebody. It means allowing them to be a human being in the conversation rather than a diagnosis, a risk or a problem to manage.

Sometimes one respectful response is enough to challenge the expectation that disclosure will always lead to rejection.

Beyond individual attitudes

Challenging stigma is about more than being kind

Individual kindness matters, but stigma is also present in systems. It can affect housing, employment, healthcare, family courts and access to support. People with an addiction history may have physical symptoms dismissed. People with mental health difficulties may be viewed as unreliable or dangerous. Those with both may be passed between services that each focus on only one part of their needs.

Challenging stigma therefore means looking at policies and practices as well as words. Are people involved in decisions about their support? Are services easy to approach before crisis? Is lived experience valued? Do we offer the same dignity to somebody after a relapse or difficult episode as we did when they appeared to be doing well?

A person-centred approach does not ignore risk or pretend that every service can meet every need. It communicates clearly, avoids unnecessary judgement and keeps the person involved wherever possible.

Looking beyond one part of the story

See the person and keep seeing them

People are more than the worst thing they have done, the most difficult period of their life or the diagnosis written in their notes. They are also more than an inspiring recovery story. They do not have to become exceptional to earn dignity.

Reducing stigma means making room for complexity. Somebody can be struggling and still be capable. They can have caused harm and still be worthy of support. They can make progress and still have difficult days. They can need help without being helpless.

The next time a label comes to mind, it may help to pause and ask what it leaves out. What happened to this person? What are they carrying? What matters to them? What strengths have helped them survive? What support would allow them to move forward?

A label may help us understand one part of somebody's experience.
Compassion reminds us to keep looking for the rest of them.

Read more from the R&R blog